Comparing the most popular rideshare apps in Australia

    Comparing the most popular rideshare apps in Australia
    1000 500 Balazs Szekely

    Life as an on-demand driver is all about finding the best time and place to work with the highest efficiency possible so you can maximise your earnings and enjoy a healthy work-life balance. However,

    where and when you drive is not all that you can control.

    You can also juggle multiple apps to keep downtime to the minimum, or simply drive for the ones that best suit your goals and lifestyle.

    At Splend we always encourage our members to sign up to multiple apps. That way you can increase your exposure and thus your chances to receive ride requests at any given time. Relying on more platforms also puts you on stable ground so you have plenty of backup plans in any situation.

    Australian rideshare app comparison

    Check out the comparison table below, courtesy of Canstar Blue. Please note that the amounts may vary depending on your state and car type. Click on the table headers to read the pros and cons of each of the rideshare providers.

    UberOlaDiDiShebah
    Commission rate27.5%15%5%-20%
    (based on driver performance)
    15%
    Base fareFrom $2$2.27$1.98From $3.60
    Booking fee$0.55$0.5None$2
    Minimum fare$9$9$6.98$11.30 (instant booking)
    $18.80 (advanced booking)
    Waiting fee$0.6/min$0.3/min$0.55/minNone
    Cancellation fee$10 (UberX)
    $3-7 (Uber Pool)
    $10$10$11.30 (instant booking)
    $18.80 (advanced booking)
    PaymentsWeeklyDailyWeeklyDaily
    Surge pricing8x normal fareNoNoNo

    Uber

    Uber is the market leader in Australia. A trusted provider worldwide, the brand has become synonymous with ridesharing over the years and offers drivers additional means of earning income through its cross-delivery, surge pricing, and Uber Pro driver reward system.

    Pros

    • Most widely available rideshare provider offering their services in many Australian cities
    • Large customer base – little downtime between rides
    • Intuitive, easy-to-use app
    • Flexible – pick and choose the jobs you want

    Cons

    • Relatively high commission rate
    • The surge pricing feature is sometimes unstable
    • Compliance can be problematic – documents, incident investigation, etc.
    • Strong competition due to large driver base

    Ola

    One of Uber’s biggest competitors, Ola is an Indian-based popular on-demand rideshare that operates across Sydney, Melbourne, Brisbane, Sunshine Coast, Gold Coast, Adelaide, Perth, and Canberra. They’ve recently made some changes to their service such as improved safety features, and now they also accept Apple Pay.

    Pros

    • Wide selection of cars from sedans through SUVs to luxury models
    • 15% commission rate
    • User-friendly app
    • Safety measures for riders and drivers
    • 24/7 customer support

    Cons

    • Difficult to find rides outside of the city
    • Still quite new to the market, so there are less riders

    DiDi

    A new entry in the Australian market, DiDi is no stranger in the rideshare space having operated successfully in China and South America for years. DiDi markets itself as providing rides that are low compared to other providers, but the tradeoff is that it’s listed in less cities. DiDi is currently available in Melbourne, Brisbane, Geelong, Newcastle, Gold Coast, Sunshine Coast, and Perth.

    Pros

    • Flexible commission rate, and affordable fares for riders
    • Generous referral schemes and promos for riders, so you’ll see surges when there’s an active campaign
    • You’ll know the destination before accepting the ride
    • 24/7 customer support

    Cons

    • Slow periods due to limited customer base
    • Performance-based commission rate may pressure you to work overtime

    Shebah

    A female-driven rideshare service, Shebah’s vision is to ensure women and children feel safe when traveling. Men can also use Shebah in certain circumstances, for example when traveling with a child . Shebah is currently available in Melbourne, Geelong, Bendigo, Ballarat, Hobart, Canberra, Sydney, Adelaide, Perth, Brisbane, the Gold Coast, and Sunshine Coast.

    Pros

    • 15% of commission
    • The safest platform for female drivers
    • Shebah donates 1% of every fare and splits it between three charities
    • You can become a “preferred driver” and have returning riders

    Cons

    • Less trips available
    • Problems noted with the app
    • Service is available only during working hours

    Which rideshare app should you drive for?

    There are many factors to consider when deciding which rideshare provider to drive for. Is your priority having more rides or receiving a higher fare pay? When posed with this question, we understand it may be easier just signing up to one app but our recommendation is to know how many hours you plan to drive before deciding.

    In terms of commissions, Ola, Shebah, and DiDi reward drivers by taking less cut of each fare. However, Uber has the most authority in the ridesharing market, and thus offers more work.

    With Uber and DiDi, you will be paid weekly whereas Shebah and Ola pay daily. For casual driving, it may be worthwhile to use one of each – say, Uber and Ola –, so you’ll have a smaller daily cash flow as well as a larger weekly payment.

    If you drive full time, we suggest to sign up to several rideshare apps, and even food and parcel delivery platforms and minimise your down time between gigs. Once you have a good rhythm and get to know which areas in your city are most popular at particular times, you’ll have a better understanding of which ones fit your lifestyle best.

    About Splend

    We enable people to make money by driving for on-demand apps such as Uber.

    We’re more than a car rental company. In addition to new-model cars and all the essentials to start earning money with Uber as quickly as possible, our members enjoy driver training and dedicated support via a personal account manager, as well as member benefits such as partner discounts and exclusive events.

    For more information about Splend, drop by to your local Member Support Centreemail us or say hello on 1800 775 363.

    AUTHOR

    Balazs Szekely

    Maker by nature, writer by profession, and a petrolhead at heart, Balazs is our very own content creator who brings Splend’s voice to life. He’s been a wordsmith his entire career, having seen it all from the print media to radio through online publishing and marketing copywriting. He’s fascinated by things he has yet to fully understand such as photography, ice hockey, and the bizarre art of aquascaping. In his free time you may find him mixing up cocktails for his friends or away from home on a city break. Drop him a line at balazs.szekely@splend.com

    All stories by: Balazs Szekely