The global effort to contain the spreading of the novel coronavirus has forced businesses and individuals alike to rethink the way they operate and adjust their lifestyle to the changed conditions. It hasn’t been easy for any of us, but aside from the difficulties, it’s also shown just how adaptable we are when we’re pushed out of our comfort zones.

Supporting each other has gained a whole new meaning in recent weeks, and you don’t have to be fighting on the front line as a health worker, nor be placed under quarantine to feel that something has changed in the atmosphere. Life as an on-demand driver hasn’t been the same ever since the first days of the pandemic—not just on the streets, but also in the online space.

Rideshare apps, car providers, and even the government are in full swing to keep mobility workers active, well-informed, and most of all, healthy. As the situation progresses it’s getting increasingly difficult to stay on top of the news flow, so we’ve gathered the most important resources into one place.

Here’s some of the most important information you need to be aware of as an on-demand driver. Bookmark this list and check back on a regular basis as we’ll be updating the resources as they become available.

Earning opportunities

How to use your car for more than just ridesharing

Your car is the most important tool in your work as a driver, but you can use it for so much more than ridesharing. As the demand for Uber and other mobility apps has decreased, we prepared a useful resource with the best parcel and food delivery apps you can sign up to, with a handy list of requirements and sign-up information for each.

Uber Parcel

Uber Parcel is piloting in select Australian cities. Using this new feature you can earn money picking up and dropping off items using the same Uber Driver app you’re already familiar with.

This is a great way to earn additional income while maintaining social distancing and keeping safe.

The when and where of driving for Uber Eats

When demand for ridesharing plummets, food delivery is a good alternative to earn money by driving. Uber is currently launching cross-dispatch, meaning that you can drive for Uber X, Uber Eats, and Uber Parcel without additional paperwork.

Check out our guide and get started.

Financial help

How we’re supporting our members through the coronavirus crisis

At Splend we help on-demand drivers steer their careers to success. This is not only true under normal circumstances, but also when it comes to surviving an economic crisis.

We’ve reduced our Flexi and Flexi own weekly payments respectively and we review and update our terms and conditions on a regular basis to help deal with this difficult situation as it evolves.

Check out Uber’s financial assistance package too.

Applying for government support as an on-demand driver

The Australian government is aware that on-demand drivers and other self-employed workers are particularly hard-hit by the coronavirus outbreak and its economic implications.

The JobKeeper scheme allows you to claim up to $1,500 per fortnight from the Australian Taxation Office if you’re eligible. Check out the eligibility criteria below.

More financial help:

Health and safety

Staying safe as a rideshare driver during the epidemic

It’s for your health and safety as well as your passengers and clients. You can and should do much more than just wash your hands regularly and wear a face mask.

Check out our guide for tips and tutorials on how to avoid contamination and what you can do in your day-to-day work to curb the spreading of the virus.

How to clean your car

Washing your hands frequently is crucial to your health and that of others, but it’s gained even more importance with the pandemic setting in. But it’s far from all that you can do. Your car is your companion on the roads, with plenty of frequently-touched surfaces to keep clean.

Take a moment to study this infographic, and use it as a checklist when cleaning your car to make sure you don’t miss any spots that may present an infection hazard.

Car cleaning checklist coronavirus

Rideshare safety measures

Rideshare platforms across Australia are taking measures to protect and support their drivers during the pandemic. Here’s what you can expect from each company:

Driver hygiene training

Check out DRVR’s free course on hygiene awareness for drivers. In this course, you’ll learn all best-practice information on hygiene and in 30 minutes you’ll cover all the basics you need to know such as sanitising your car, the measures you should take before each trip, and general hygiene information to keep you protected.

Download the COVIDSafe app

The Australian government has launched COVIDSafe, a mobile app that helps find close contacts of COVID-19 cases and thus contain the epidemic.

The app is free to download and will not only protect you, but also the other users around you.

Temporary measures

Uber activation for new drivers

The virus containment measures have affected Uber’s driver account activation processes too, so if you’re just signing up, you can expect delays.

You can learn about the requirements to become a driver in your state on the link below. If you need help signing up, our team is on hand. Simply email us at

About Splend

At Splend we help on-demand drivers thrive. As a result, we  continue to help our members through the COVID-19 outbreak. Our dedicated Member Success Representatives and Member Care Team are on standby to answer any questions you might have.

During the pandemic, our Member Support Centres will operate strictly by appointment only. Simply give us a call on 1800 775 363 and make an appointment, so we can ensure the safest conditions for your visit.