The most important COVID-19 resources for on-demand drivers

    The most important COVID-19 resources for on-demand drivers
    1000 500 Balazs Szekely

    The global effort to contain the spread of coronavirus has forced businesses and individuals alike to rethink the way they operate and adjust their lifestyle to the changed conditions. This hasn’t been easy for any of us, but aside from the difficulties, it’s also shown just how adaptable we are when we’re pushed out of our comfort zones.

    Supporting each other has gained a whole new meaning in recent weeks, and you don’t have to be fighting on the front line as a health worker, nor be placed under quarantine to feel that something has changed in the atmosphere. Life as an on-demand driver hasn’t been the same ever since the first days of the pandemic—not just on the streets, but also in the online space.

    Rideshare apps, car providers, influencers, and even the government are in full swing to keep mobility workers active, well-informed, and most of all, healthy. As the situation progresses it’s getting increasingly difficult to stay on top of the news flow, so we’ve gathered the most important resources into one place.

    Here’s some of the most important information you need to be aware of as an on-demand driver. Bookmark this list and check back on a regular basis as we’ll be updating the resources as they become available.

    Earning opportunities

    How can you use your car for more than just ridesharing

    Your car is the most important tool in your work as a driver, but you can use it for so much more than ridesharing. As the demand for Uber and other mobility apps has decreased in recent weeks, we prepared a useful resource with the best parcel and food delivery apps you can sign up to, with a handy list of requirements and sign-up information for each.

    Uber Parcel

    Uber Parcel will be piloting in select Australian cities over the next few weeks. Using this new feature you can earn money picking up and dropping off items using the same Uber Driver app you’re already familiar with.

    This is a great way to earn additional income while maintaining social distancing and keeping safe.

    The when and where of driving for Uber Eats

    When demand for ridesharing plummets, food delivery is a good alternative to earn money by driving. Uber is currently launching cross-dispatch, meaning that you can drive for Uber X, Uber Eats, and Uber Parcel without additional paperwork.

    Check out our guide and get started.

    Financial help

    How we’re supporting our members through the coronavirus crisis

    At Splend we help on-demand drivers steer their careers to success. This is not only true under normal circumstances, but also when it comes to surviving in an economic crisis.

    We’ve reduced our Rent and Rent to own weekly payments respectively and we review and update our terms and conditions on a regular basis to help deal with this difficult situation as it evolves.

    Check out Uber’s financial assistance package too.

    Applying for government support as an on-demand driver

    The Australian government is aware that on-demand drivers and other self-employed workers are particularly hard-hit by the coronavirus outbreak and its economic implications.

    The JobKeeper scheme allows you to claim up to $1,500 per fortnight from the Australian Taxation Office if you’re eligible. Check out the eligibility criteria below.

    Health and safety

    Staying safe as a rideshare driver during the epidemic

    It’s for your health and safety as well as your passengers and clients. You can and should do much more than just wash your hands regularly and wear a face mask.

    Check out our guide for tips and tutorials on how to avoid contamination and what you can do in your day-to-day work to curb the spread of the virus.

    Driving safely during Ramadan

    The beginning of Ramadan has caught us in arguably the most uncertain days of the pandemic. However, the holy month does present its own set of challenges, especially if you are fasting.

    We compiled a week-by-week set of driving and lifestyle tips to help you stay safe and focused during this challenging period of the year.

    How to clean your car

    Washing your hands frequently is crucial to your health and that of others, and that’s especially true during this epidemic. But that’s far from all. Your car is your companion on the roads, with plenty of frequently-touched surfaces to keep clean.

    Take a moment to study this infographic, and use it as a checklist when cleaning your car to make sure you don’t miss any spots that may present an infection hazard.

    Car cleaning checklist coronavirus

    Rideshare safety measures

    Rideshare platforms across Australia are taking measures to support their drivers during the coronavirus epidemic. Here’s what you can expect from each company:

    Driver hygiene training

    Check out DRVR’s free course on hygiene awareness for drivers. In this course, you’ll learn all best-practice information on hygiene and in 30 minutes you’ll cover all the basics you need to know such as sanitising your car, the measures you should take before each trip, and general hygiene information to keep you protected.

    Download the COVIDSafe app

    The Australian government has launched COVIDSafe, a mobile app that helps find close contacts of COVID-19 cases and thus contain the epidemic.

    The app is free to download and will not only protect you, but also the other users around you.

    Temporary measures

    Uber activation for new drivers

    The virus containment measures have affected Uber’s driver account activation processes too, so if you’re just signing up, you can expect delays.

    You can learn about the requirements to become a driver in your state on the link below. If you need help signing up, our team is on hand. Simply email us at

    About Splend

    Splend is more than a set of wheels. We’ll help steer your career.

    In addition to new-model cars and all the essentials to start earning money with Uber as quickly as possible, our members enjoy driver training and dedicated support via a personal account manager, as well as member benefits such as partner discounts and exclusive events.

    For more information about Splend, drop by to your local Member Support Centre, email us or say hello on 1800 775 363.


    Balazs Szekely

    Maker by nature, writer by profession, and a petrolhead at heart, Balazs is our very own content creator who brings Splend’s voice to life. He’s been a wordsmith his entire career, having seen it all from the print media to radio through online publishing and marketing copywriting. He’s fascinated by things he has yet to fully understand such as photography, ice hockey, and the bizarre art of aquascaping. In his free time you may find him mixing up cocktails for his friends or away from home on a city break. Drop him a line at

    All stories by: Balazs Szekely