What cars do you offer?

SUV – Kia Sportage 

• $289 weekly fee
• $0.10/km excess mileage fee above 1,000 km per week
• 2.0-litre, 16-valve straight-four petrol DOHC engine
• 6-speed Sportmatic® gearbox
• Fuel consumption: 6.1 / 10.9 / 7.9 L/100km (extraurban / urban / combined)
• 5/5-star ANCAP safety rating
• Scheduled maintenance: 15,000 km

7-seater – Mitsubishi Outlander ES

• $339 weekly fee
• $0.10/km excess mileage fee above 1,000 km per week
• 2.4-litre, 16-valve straight-four SOHC MIVEC petrol engine
• Fuel consumption: 7.2 L/100km (combined)
• 5/5-star ANCAP safety rating
• Scheduled maintenance: 15,000 km

Is the paperwork included?

All cars come with the state-specific documentation up-to-date, so they’re ready for Uber driving and other on-demand work.

Is servicing included?

As part of the weekly rental fee, we cover all your scheduled and warranty maintenance costs. You must ensure your car is maintained to the manufacturer’s servicing schedule, which is listed above under the car specifications, as well as the car’s log book in the glovebox.

Each scheduled manufacturer’s service should be completed within 1,000 km of being due. Your car will be off the road for up to one working day.

Splend members also enjoy 24/7 roadside assistance, for things like:

• Flat or faulty battery
• Emergency fuel
• Flat tyres
• Towing
• Unlocking the car

Additionally, all Splend cars come with an extensive factory manufacturer’s warranty to cover the cost of most defects.

However, it’s our members’ responsibility to cover all repairs not under warranty, including but not limited to punctures, panel damage, and all other non-wear-and-tear items. If unsure, contact your Member Success Representative.

What if I get a flat tyre?

Flat tyres are not covered by manufacturer warranty or the included Loss and Damage cover. Contact roadside assistance at 1800 SPLEND, and arrange to have the tyre replaced at your cost.

What if there are small scratches when I return the car?

We operate in accordance with the AFLA Fair Wear and Tear Guide; wear and tear that is reasonable given your car’s age/mileage.

How much does it cost to become a Splend member?

Depending on the car you choose, the weekly rental fee starts at $289 (inc. GST). This includes 1,000 km per week. We charge your nominated debit or credit card every Wednesday night for the following week (Monday-Sunday).

Joining fees:

This fee covers your car’s delivery, gives you lifetime access to our member benefits, but we also use it to conduct background- and credit checks, and process your application.

What does the weekly fee cover?

In addition to the car rental, the fee covers registration and other car-related paperwork, as well as your car’s regular maintenance.

How much can I drive?

Your rental agreement includes a 1,000 km weekly driving allowance. Excess mileage above that costs 10¢ per km for additional operating and maintenance costs.

When do I pay?

We charge your nominated debit or credit card every Wednesday night for the following week (Monday-Sunday).

What happens if I miss a payment?

We charge a $40 late payment fee for any missed payments. If you think you’ll miss a payment, please let your Member Success Representative know as soon as possible. We’ll work with you to try and come up with alternative payment terms.

If I take a break, do I need to pay the joining fee again?

No, you don’t need to pay the full amount, just a $49 reestablishment fee.

Is there a minimum rental period?

Yes, we have a six-week minimum rental period (4 weeks + 2 weeks’ notice), after which you can return the car at no cost.

How do I return my car?

In order to return your car, you must give two weeks’ notice – in writing – to your Member Success Representative.

Are there any fees when I return my car?

We have a full-to-full fuel policy, so we may need to charge a re-fuelling if the car isn’t returned with a full tank. A cleaning fee may also apply if the car requires further cleaning at the end of your rental period.

What if I want to return the car within the minimum rental period?

If you need to return your car within the minimum rental period, you’ll be required to pay out the weekly rental fee for every week remaining in your minimum rental period.

For example, if you have four weeks left until the end of your minimum rental period, we’ll charge you four times your weekly fee upon returning the car.

Could my weekly rental fees change?

Splend’s Uber car rental fee includes a government- and insurance charge element that is outside of our control. If any of these change, we may need to increase or decrease your weekly rental fees by this amount.

Am I covered?

Our rental agreements provide comprehensive car cover for most day-to-day driving, including using the car for ridesharing and delivery work.

Please note: full terms for the loss and damage cover are specified in your rental agreement, and are only valid if you adhere to the conditions.

What happens if I have an accident?

First, make sure everyone involved is safe. If there are any serious injuries, call an ambulance at 000. After you’ve attended to all medical issues, please ring 1800 SPLEND and ask for the Accidents department.

Is there any excess?

For experienced drivers, there is a standard excess of $1,500. An experienced driver is defined as someone over the age of 25, with at least 2 years of driving experience with an unrestricted Australian driver’s licence. The excess can drop to $1,000 after evaluation if you report the accident by calling Splend (1800 775 363), and provide dashcam footage within 48 hours of the accident.

For inexperienced drivers, the standard excess is $2,000. Any driver who doesn’t meet the criteria above falls into this category. Similarly, the excess can be reduced to $1,500 under the same conditions as in the case of an experienced driver.

What if I’m not at fault in the accident?

If we can successfully recover the costs from the at-fault party, we’ll refund you the excess.

What are the requirements for the Rent to own plan?

• You must be at least 23 years old
  Have a current valid Australian driver’s licence. See the licence requirements in each state
  Be an approved rideshare driver, passing the mandatory criminal and driving history checks. You can sign up even if you’re new to rideshare, as we’ll assist with your applications.

What is a Member Success Representative?

Splend provides every member with a dedicated Member Success Representative. Think of them as your guardian angel.

Becoming your own boss with Uber can be daunting, but your Member Success Representative is there to help you through every step to becoming a successful Uber driver.

What is a Member catch-up?

This is a session dedicated to help you grow. At your catch-up, your Member Success Representative will analyse your strategy and help you improve your Uber earnings and your driver rating with coaching and training tailored to your lifestyle. You will also take a look at the car together and see if it needs any maintenance.

How often do I catch up with my Member Success Representative?

In the first three months of your Rent to own plan, you catch up with your Member Success Representative at least once every month.

After the first three months, we’ll invite you for a catch-up once a quarter.

What cars do you offer?

7-seater – Mitsubishi Outlander ES

• $359 weekly fee
• $0.10/km excess mileage fee above 1,000 km per week
• 2.4-litre, 16-valve straight-four SOHC MIVEC petrol engine
• Fuel consumption: 7.2 L/100km (combined)
• 5/5-star ANCAP safety rating
• Scheduled maintenance: 15,000 km

We have a range of colours on offer on the Rent to own plan, but non-standard colours are subject to availability and are at Splend’s discretion. There may be additional costs associated with non-standard colours.

Do you take care of the government documents?

Important: all cars come with the state-specific documentation up-to-date, so they’re ready for Uber driving and other on-demand work. However, you’re responsible for complying with any state-based regulations imposed on rideshare drivers.

Do you take care of servicing?

As part of the weekly rental fee, we cover all your scheduled and warranty maintenance costs. You must ensure your car is maintained to the manufacturer’s servicing schedule, which is listed above under the car specifications, as well as the car’s log book in the glovebox.

Each scheduled manufacturer’s service should be completed within 1,000 km of being due. Your car will be off the road for up to one working day.

Your Rent to own plan includes scheduled servicing up to 180,000 km.

Splend members also enjoy 24/7 roadside assistance, for things like:

• Flat or faulty battery
• Emergency fuel
• Flat tyres
• Towing
• Unlocking the car

Additionally, all Splend cars come with an extensive factory manufacturer’s warranty to cover the cost of most defects.

However, it’s our members’ responsibility to cover all repairs not under warranty, including but not limited to punctures, panel damage, and all other non-wear-and-tear items. If unsure, contact your Member Success Representative.

What is included in the maintenance pack?

The maintenance pack is designed to provide everything that a normal driver would need over the length of the rental agreement. On top of the brand new car, this includes;

• 10 tyres
• 6 x 2 brake pads
• 2 x 2 brake discs

What if I get a flat tyre?

Flat tyres are not covered by manufacturer warranty or the included Loss and Damage cover. Contact roadside assistance at 1800 SPLEND, and arrange to have the tyre replaced at your cost.

What if there are small scratches when I return the car?

We operate in accordance with the AFLA Fair Wear and Tear Guide; wear and tear that is reasonable given your car’s age/mileage.

How much does it cost to become a Splend member?

Depending on the car you choose, the weekly rental fee starts at $359 (inc. GST). This includes 1,000 km per week. We charge your nominated debit or credit card every Wednesday night for the following week (Monday-Sunday).

Joining fees:

This fee covers your car’s delivery, gives you lifetime access to our member benefits, but we also use it to conduct background- and credit checks, and process your application.

What does the weekly fee cover?

In addition to the car rental, the fee covers registration and other car-related paperwork, your car’s regular maintenance, as well as the maintenance pack detailed above.

How much can I drive?

Your rental agreement includes a 1,000 km weekly driving allowance. We charge a 10¢ per km early ownership fee for any excess mileage, which brings forward the finish date of your rental agreement. In other words, the more you drive, the sooner you ain full ownership of the car.

If you drive 1,500 kilometres a week in your Mitsubishi Outlander, you’ll pay an early ownership fee of $50. That $50 payment contributes towards you owning your car sooner by approximately one day ($359 / 7 days = $51.29).

You can reduce the length of your 4-year Rent to own rental agreement this way by a maximum of 52 weeks, so the earliest you can own your car is 3 years.

When do I pay?

We charge your nominated debit or credit card every Wednesday night for the following week (Monday-Sunday).

What happens if I miss a payment?

We charge a $40 late payment fee for any missed payments. If you think you’ll miss a payment, please let your Member Success Representative know as soon as possible. We’ll work with you to try and come up with alternative payment terms.

If I take a break, do I need to pay the joining fee again?

No, you don’t need to pay the full amount, just a $49 reestablishment fee.

Is there a minimum rental period?

Yes, we have a 26-week minimum rental period with 4 weeks’ notice.

How do I return my car?

In order to return your car, you must give four weeks’ notice – in writing – to your Member Success Representative.

Are there any fees when I return my car?

If you return the car after the minimum rental period, there’s a $500 return fee.

We have a full-to-full fuel policy, so we may need to charge a re-fuelling if the car isn’t returned with a full tank. A cleaning fee may also apply if the car requires further cleaning at the end of your rental period.

What if I want to return the car within the minimum rental period?

If you need to return your car within the minimum rental period, you’ll be required to pay out the weekly rental fee for every week remaining in your minimum rental period.

For example, if you have four weeks left until the end of your minimum rental period, we’ll charge you four times your weekly fee upon returning the car.

Is there a buyout option?

Once you enter the final twelve months of your rental agreement, you may request an early buyout for a $110 admin fee.

To complete your early buyout, you need to pay the weekly rental fee for every week remaining on your Rent to own contract.

For example, if you have 20 weeks remaining on the rental agreement of your Mitsubishi Outlander, your early buyout amount would be: $359 x 20 = $7,180.

You may be eligible for discounts on your early buyout, which depends on the maintenance and insurance history of your car. When you submit a request for an early buyout through your Member Success Representative, we’ll provide a quote that includes these discounts.

Is there a payment at the end of my contract?

At the completion of your Rent to own contract, we’ll charge you a $1 balloon payment for transferring the car to your name, and you’ll also need to pay a stamp duty.

Please note the stamp duty amount will vary based on the Australian state or territory you live in, as well as the market value of your car at the time of sale. For example, in NSW, you must pay $300 in stamp duty for a car valued at $10,000.

Could my weekly rental fees change?

Splend’s Rent to own fee includes a government- and insurance charge element that is outside of our control. If any of these change, we may need to increase or decrease your weekly rental fees by this amount.

Am I covered?

Our rental agreements provide comprehensive car cover for most day-to-day driving, including using the car for ridesharing and delivery work.

Please note: full terms for the loss and damage cover are specified in your rental agreement, and are only valid if you adhere to the conditions.

What happens if I have an accident?

First, make sure everyone involved is safe. If there are any serious injuries, call an ambulance at 000. After you’ve attended to all medical issues, please ring 1800 SPLEND and ask for the Accidents department.

Is there any excess?

For experienced drivers, there is a standard excess of $1,500. An experienced driver is defined as someone over the age of 25, with at least 2 years of driving experience with an unrestricted Australian driver’s licence. The excess can drop to $1,000 after evaluation if you report the accident by calling Splend (1800 775 363), and provide dashcam footage within 48 hours of the accident.

For inexperienced drivers, the standard excess is $2,000. Any driver who doesn’t meet the criteria above falls into this category. Similarly, the excess can be reduced to $1,500 under the same conditions as in the case of an experienced driver.

What if I’m not at fault in the accident?

If we can successfully recover the costs from the at-fault party, we’ll refund you the excess.