If ridesharing took a big hit during the pandemic, the demand for food delivery actually sky-rocketed and that doesn’t seem to change anytime soon. Whether you’re new to food delivery, or you’re already an Uber driver and want to make some extra money during peak rideshare hours, here’s a step-by-step guide on how to become an Uber Eats driver in Australia.
Uber Eats requirements in Australia
The requirements for Uber Eats are similar to those for UberX, but more relaxed when it comes to your car. This means that if you qualify for Uber, you’re more than likely ready to join Uber Eats as well.
Uber Eats driver requirements
- At least 18 years old
- Full Australian licence (i.e. not a probationary licence) in the state you’ll be driving in or be on a temporary visa and hold a full overseas licence
- Background check
- Legal right to work in Australia
- Medicare access or relevant health insurance
Uber Eats car requirements
- 1990-model or newer
- Registered and CTP-insured in the state you’ll be driving in
- Third-party property or comprehensive vehicle insurance
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How to sign up with Uber Eats in Australia
1. Download the Uber app
The first step is to download the Uber Driver app, because this is where most of the sign-up process happens.
Download Uber Driver for iOS
Download Uber Driver for Android
You can also create a new account on the Uber website, but you will still need the app for the rest of the sign-up process.
- Sign up with a new account, and select the city in Australia you want to deliver in
- Select Uber Eats as the type of delivery and the vehicle you’ll be using to deliver food – motorbike/scooter, bicycle, or car
- Read and accept the terms and conditions, according to the state you’ll be delivering in
- Provide your legal consent related to your right to work, medical insurance, and driver licence validity collection
TIP: In some cities, Uber provides a sign-up bonus.
2. Upload the required documents
If you’re delivering food in a car, the next step is to upload the required documents, for both you and your car. The app describes exactly what you need and how to upload everything correctly.
While uploading your documents, you have constant access to three support options:
- Chat: Uber chat representatives are available from 10 am – 7 pm AEST to guide you through the signup process
- Direct call support
- Additional support from the Uber website
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Here’s what you need to upload:
- Proof of ID – Photo of your Passport or Birth Certificate (Australian only). The photo should clearly show your legal names, surname, birth country, birth state, birth city, gender and date of birth.
- Driver’s licence – You need to have a full Australian Licence if you’re delivering by car. The front licence photo must clearly show your photo, name and address. Then the back licence photo should show your licence issue date, expiry date and date of birth.
- Vehicle registration documents – They should clearly show the vehicle plate number, VIN, vehicle model/year and the document expiration date.
- Vehicle insurance – The insurance must be either Comprehensive or Third-party Property. Your name, licence plate, make and model, and expiration date must be visible. If the documents consist of more than one page, you should submit a pdf version.
- Australian Business Number (ABN) – As an independent contractor running a business, you need to have one.
Why you need an ABN and how to apply
You also need an ABN in order to pay the Goods and Services Tax (GST).
If you deliver for only Uber Eats you do not have to register or pay GST unless your turnover is more than $75,000 a year. If you drive for Uber and Uber Eats you need to be registered for GST and pay GST on both your rides with Uber and food deliveries.
3. Apply for a background check and a right to work check
From the Uber Driver app, you can apply once for both checks. The background check is made through National Crime Check (NCC) and it proves that you are fit to work as an Uber Eats deliverer. Background checks can take up to 14 business days to process.
The right-to-work check (VEVO) is done via the Australian Department of Home Affairs and proves that you have the right to work in Australia.
You only have to submit this once, as part of the sign-up process.
Apply for a background check
4. Complete the safe delivery education test
In order to become an Uber Eats driver in Australia, you need to complete an online course on how to deliver safely, how to avoid fatigue, and how to know when it’s not safe for you to deliver.
5. Go through the delivery basics and food safety modules
Although this is not a mandatory step to finish signing up, Uber recommends that you go through some online material on the steps you need to follow to deliver food, how to locate and meet your customer, and how to get help.
Uber Eats delivery basics
If you’re new to food delivery, you can go through a few online materials about the importance of food safety and how to deliver food safely to your customers.
Uber Eats food safety modules
Once you’ve completed the sign-up process, it takes a few days for your account to be active, so you can start delivering.
IMPORTANT: You will only receive delivery requests in the city where your account is based.
Uber Eats FAQ
When is the best time to deliver with Uber Eats?
The peak times for food delivery requests are, as you might expect, around meal times.
- Morning – Breakfast time – 7:30 am to 9:30 am
- Afternoon – Lunch time – 11:00 am to 2:00 pm
- Evenings – Dinner time – 6:00 pm to 10:00 pm
Late Friday and Saturday nights work as well because there are plenty of deliveries in the late nights, especially in big cities like Sydney, Melbourne, Brisbane, etc.
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Can I make food deliveries if I’m an Uber driver?
Of course. In fact, all Uber drivers can transport passengers and deliver food during the same shift. Uber carefully schedules everything so that you don’t have to worry about a delivery conflicting with a passenger pick-up.
Do I need an Uber Eats bag to deliver?
No, it’s not mandatory. However, Uber does recommend that you have an insulated bag designed for food delivery, especially if you’re delivering with a car. Also, there might be some restaurants that request that you have one. We also recommend picking one that’s big enough to carry at least an 18” pizza box.
Make sure that the food you deliver is kept as fresh as possible. After all, good deliveries mean good ratings for you, from both your customers and the restaurants.
How much can I make as an Uber Eats driver?
It depends on several things – the city you’re in, how many hours you spend driving, as well as the distances you have to cover to make the deliveries.
There is no exact number to how much Uber Eats drivers make. But in big cities like Sydney, the average income of an Uber Eats driver is around $10 for each delivery. If a delivery driver can complete 3 orders per trip every hour, that means about $30 per hour, 50% more than the minimum wage of $20.33.
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How can Splend help me become an Uber Eats driver in Australia?
We provide you with a safe and reliable new-model car for rideshare or food delivery. As a member, you get the full service from day 1, which means that besides the car, we provide a bunch of other things included:
- An Uber-approved car
- Dedicated driver support
- CTP insurance
- Loss & damage cover
- Scheduled maintenance
- 24/7 roadside assistance
- Member referral program
No car? No worries! Become an Uber driver with Splend and start earning
Want to become an Uber driver but not sure where to start, or don’t have a car? With Splend, that’s all about to change. We can help you every step of the way – from free Uber sign-up support, getting you behind the wheel of a car, all the way to becoming the best driver […]
We enable people to make money by driving for on-demand apps such as Uber.
We’re more than a car subscription provider. In addition to new-model cars and all the essentials to start earning money with Uber as quickly as possible, our members enjoy driver training and dedicated support via a personal account manager, as well as member benefits such as partner discounts and exclusive events.
For more information about Splend, drop by to your local Member Support Centre, email us or say hello on 1800 775 363.